Responsible Gaming
Gambling Should Be Entertainment
At Royal Reels Casino, we believe that gambling should be enjoyed purely as a form of entertainment, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that casino games are games of chance, and the house always has a mathematical advantage.
Please gamble responsibly and only wager money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to participate in gambling activities. Royal Reels Casino is strictly for adults only. We are committed to preventing underage gambling and reserve the right to verify age at any time.
If you are under 18, please do not access this website or engage in any gambling activities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essentials like rent, bills, or food
- Hiding your gambling activities or lying about how much you gamble
- Neglecting work, family, or social responsibilities due to gambling
- Feeling anxious or irritable when unable to gamble
- Increasing the amount you gamble to achieve the same level of excitement
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble or pay gambling debts
- Experiencing mood swings or depression related to gambling
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Features
Royal Reels Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly).
- Loss Limits: Establish a maximum amount you're willing to lose over a set period.
- Reality Checks: Receive periodic reminders about how long and how much you've been gambling in your current session.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all Royal Reels Casino services. During self-exclusion, you will not be able to access your account or be contacted by marketing.
- Account Closure: Permanently close your account if you wish to stop gambling entirely.
To access or modify these tools, please contact our Customer Support team or visit your account settings.
Support & Counselling Services
If you're struggling with gambling, professional help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free support, advice and counselling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Prevention and treatment resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Information and referrals
www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Information and counselling for problem gambling
If you are located outside these regions, please search for problem gambling support services in your country or jurisdiction.
Get Help Today
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a medical condition that can be treated. Seeking support is a sign of strength, not weakness.
You do not have to face this alone. Free, confidential counselling and support services are available 24/7 in Australia through Gambling Help Online at 1800 858 858 or visit www.gamblinghelponline.org.au.
If you are in crisis, please contact your local emergency services or a mental health crisis line immediately.
Our Commitment
Royal Reels Casino is committed to promoting responsible gaming and maintaining a safe, fair gaming environment. We work closely with gambling regulators and support organisations to prevent problem gambling and protect our players.
For more information about our responsible gaming policies, please contact our Customer Support team.